NRG Resourcing - NRG Resourcing

26Jun

Innovation and Mentorship in Mortgages with Jamie Lewis

How do financial leaders thrive through crises and market changes?

In this episode of NRG Insights, we chat with Jamie Lewis, founder of Affinity Mortgages, and an expert in the mortgage industry.

Jamie shares his career experiences, the challenges he’s faced, and his strategies for success in the future of the market.

Who is Jamie Lewis?

Jamie Lewis started his career over 20 years ago as a mortgage broker in an estate agency. Jamie founded Affinity in 2007 and despite the challenges of the 2008 financial crisis, has kept the business going ever since. His leadership has guided the company through tough times, expanding into various niches like private banking and business protection.

Jamie’s collaborative approach and dedication to mentorship have been key to his success. He is actively involved in the Industry Panel for Financial Advice (IPFA), which brings together top firms to share insights and tackle industry challenges.

5 Key Takeaways from Jamie Lewis

Balancing Innovation: Jamie’s emphasises embracing new technologies without losing the personal touch. AI and new tech offers great opportunities so long as it the human side of your business is not lost.
Mentorship: Jamie values mentoring new talent as a critical aspect of industry growth, ensuring that the next generation is well-equipped with knowledge and skills.
Diversifying Client Services: Affinity’s expansion into various financial niches, like private banking and business protection, highlights the significance of diversification for business stability and client satisfaction.
Preparing for anything: Jamie’s strategic planning and foresight, especially during challenging times demonstrate the need for preparation to navigate financial uncertainties.
Motivating with Collaboration: Jamie’s collaborative approach, particularly through his involvement with IPFA, underscores the importance of teamwork and collective wisdom in motivating teams and addressing industry challenges.

For Even More

Insights, giveaways and latest updates follow us on LinkedIn, Facebook,
YouTube and Spotify just search NRG-Resourcing and subscribe or follow to be the first to access.

We are always open to collaborations with NRG Insights, feel free to get in touch on info@nrg-resourcing.co.uk

19Jun

Balancing Health and Success with Lorenzo Satchell

Have you ever felt overwhelmed or stressed by the demands of your job?

Balancing a high-stress career with personal well-being is a challenge many face.

In this episode of NRG Insights, we talk with Lorenzo Satchell, Sales Director for the Bridging team at Hampshire Trust Bank.

With over 30 years in financial services, Lorenzo shares his professional experiences and personal challenges.

His story shows what can happen if life and work fall out of balance, and how anyone can balance career success and personal well-being.

Who is Lorenzo Satchell?

Lorenzo Satchell is the Sales Director for Hampshire Trust Bank’s short-term (bridging) lending business. With over 30 years in UK property finance, Lorenzo has worked with various specialist lenders, packagers, and as a broker. His leadership and deep knowledge of the bridging industry make him a key figure in short-term lending.

Lorenzo is dedicated to improving the speed, smoothness, and professionalism of the industry.

He lives in Surrey with his wife and daughter.

Recently, he faced a health scare that underscored the importance of self-care and openly discussing health and mental health.

5 Key Takeaways from Lorenzo Satchell

1. Balancing Health and Career: Lorenzo stresses the need for regular health check-ups and paying attention to one’s body, especially for those in high-stress jobs.

2. Adaptability in the Mortgage Industry: Facing market challenges like rising interest rates requires adaptability and resilience, as demonstrated by Lorenzo’s team at HTB.

3. Mental Health Matters: Lorenzo shares the emotional toll of dealing with health issues while managing a high-stress job, highlighting the importance of mental health and steady recovery processes.

4. Leadership with Empathy: Lorenzo’s experience as both a broker and lender has shaped his empathetic leadership style, understanding the challenges faced by brokers.

5. Prioritising Well-being: Lorenzo emphasises creating a work culture that prioritises mental health and sustainable work practices over relentless productivity.

For Even More

Insights, giveaways and latest updates follow us on LinkedIn, Facebook,
YouTube and Spotify just search NRG-Resourcing and subscribe or follow to be the first to access.

We are always open to collaborations with NRG Insights, feel free to get in touch on info@nrg-resourcing.co.uk

12Jun

How to Build a Successful Mortgage Brokerage Partnership with Helix Financial

How did two friends turn a shared vision into a thriving business?

Starting a business partnership in finance is tough, but Dave and Adam, founders of Helix Financial, made it work.

Helix Financial officially started in 2021, but Dave and Adam’s partnership began nearly two decades earlier at Liquid Financial. Their careers took different paths, but their friendship and ambition kept them focused on their goal.

Dave and Adam’s story is one of collaboration, teamwork and strategy. With different finance backgrounds, they combined their skills to create a standout business.

Here’s more about their backgrounds…

Who are the Men Behind Helix Financial?

Adam Stiles

Adam’s finance career began after a variety of jobs, including gardening, tree surgery, and working at a chamber of commerce. His boss suggested he switch to financial services, leading him to a firm in the City where he met Dave in 2007. After stints at a property fund and a mortgage firm, Adam co-founded Helix Financial with Dave.

A career highlight was being quoted on page 2 of the Financial Times after the Truss/Kwarteng budget.

Dave Turner

Dave started in finance at a high-pressure West End brokerage. After the firm collapsed due to regulatory changes, Dave joined another London brokerage where he met Adam. Later, he moved to City Mortgage Solutions, benefiting from top mentors. In 2021, he co-founded Helix Financial with Adam.

5 Strategies To Learn from Dave and Adam for Future Partners

Leverage Complementary Skills: Combining expertise in different areas of finance can create a stronger business. Dave and Adam’s skills in regulated and unregulated markets made Helix Financial versatile.
Timing is Crucial: Knowing when to start a business is key. For Dave and Adam, 2021 was the right time due to their experience and contacts.
Embrace Strategic Planning: Planning, including lead generation and IT infrastructure, is essential. Their strategic approach kept them on track.
Value of Coaching: External guidance through business coaching provides structure and accountability. Dave and Adam found coaching invaluable when setting up their partnership.
Collaborate: A fun and supportive work environment enhances team performance. Helix Financial’s focus on flexibility and teamwork is central to their success.

For Even More

Insights, giveaways and latest updates follow us on LinkedIn, Facebook,
YouTube and Spotify just search NRG-Resourcing and subscribe or follow to be the first to access.

We are always open to collaborations with NRG Insights, feel free to get in touch on info@nrg-resourcing.co.uk

05Jun

Revolutionising Specialist Lending Through Tech with Ian Humphreys

Is enough of your time going on your most lucrative tasks?

As a broker, your most valuable work is prospecting for new customers. But how many days a week are you spending on this?

If it’s not almost all of them, you might want to reconsider how you’re managing your time.

In the latest episode of NRG Insights, we sit down with Ian Humphreys, CEO of Brickflow, to discuss how technology is changing the landscape of property finance.

Ian’s journey from being a property finance broker and developer to founding Brickflow offers insights for brokers and financial professionals.

Who is Ian Humphreys?

Ian Humphreys is the founder and CEO of Brickflow, a digital marketplace for specialist property finance.

Ian’s mission is to revolutionise the funding process, making it quicker, easier, and more accessible for everyone involved.

Before Brickflow, Ian worked as a property finance broker and developer, giving him firsthand experience with the challenges of securing funding in a traditionally opaque market.

His vision is to leverage technology to enhance connectivity, efficiency, transparency, and growth in the commercial real estate industry.

5 Things to Learn from Ian Humphreys

Adaptability is Crucial: Ian’s career shift from property finance broker to tech entrepreneur highlights the importance of adapting to industry changes.
Embrace Technology: Brickflow’s success demonstrates how digital tools can streamline complex processes and improve efficiency.
Transparency Matters: Using technology to create a more transparent funding process benefits both brokers and clients.
Focus on Core Tasks: Ian emphasises the importance of spending more time on high-value activities, like client prospecting.
Continuous Improvement: Ian’s story underscores the value of continually seeking better ways to do things, whether through technology or new business strategies.

For Even More

Insights, giveaways and latest updates follow us on LinkedIn, Facebook,
YouTube and Spotify just search NRG-Resourcing and subscribe or follow to be the first to access.

We are always open to collaborations with NRG Insights, feel free to get in touch on info@nrg-resourcing.co.uk

04Jun

7 Ways To Future-Proof Your Brokerage

How future-proof is your brokerage?

With approximately 20% of new businesses failing within their first two years, 45% within five years, and a staggering 65% closing their doors within the first ten years (according to data from the BLS).

Only 25% of the businesses that you see around you today will make it to 15 years or more.

Financial services businesses, like your brokerage, are particularly vulnerable to factors beyond your control—economic fluctuations, interest rate changes, and shifting market dynamics can all impact the demand for mortgages and property purchases.

Given these external uncertainties, future-proofing your brokerage is essential for survival.

In this blog, I’ll share seven ways to future-proof your brokerage. Let’s get started…

1. AI and Technology

Technology is transforming every industry, and brokerages are included.

AI can automate tasks and improve efficiency, allowing brokers to analyse customer data, make accurate predictions about potential risks, and expedite the overall loan approval process.

However, AI cannot fully replace the personal touch that human brokers provide. While AI can handle specific tasks efficiently, it cannot replicate the empathy that comes from human interaction.

The future of mortgage brokering will likely involve a partnership between AI and humans, where technology handles the efficiency while humans focus on personalisation and relationship building.

Incorporating AI in your brokerage can help you stay ahead of the competition, improve operational efficiency, and enhance customer satisfaction.

2. Diversification

Don’t put all your eggs in one basket.

Instead of solely focusing on generating new leads, which can be expensive and time-consuming, consider broadening your product range.

This strategy allows you to meet more of your clients’ needs, increasing customer satisfaction and loyalty while expanding your customer base.

By offering a variety of financial solutions, such as residential and commercial mortgages, equipment finance, insurance, and wealth planning, you create a one-stop shop for your clients.

This not only keeps them within your network but also encourages repeat business and referrals, contributing to your brokerage’s long-term success.

3. Customer Experience

A great customer experience can set you apart from the competition.

One of the most crucial aspects of providing effective customer service is responsive communication. Customers value prompt replies to emails, phone calls, and texts. By responding quickly, you show that you value their time and are committed to providing excellent service.

Encourage your brokers to add personal touches in their interactions with clients too. Being human and relatable can make a significant difference. Remembering and acknowledging important details about a client’s situation can help build trust and loyalty.

Utilise Customer Relationship Management (CRM) systems to personalise interactions and keep track of client preferences and history.

Personal touches like these can significantly boost client satisfaction and loyalty, helping your brokerage stand out in a competitive market.

4. A Strong Team

Building a team that aligns with your company’s values and vision is crucial to driving your brokerage forward.

To achieve this, it’s important to consider more than skills and experience on a CV but also cultural fit during the hiring process.

Behavioural testing can be a valuable tool in understanding how potential hires might align with your company culture. This can help you make informed decisions and build a cohesive team.

When recruiting, try to reach the entire available market too—not just those who are unemployed or actively seeking jobs. Sometimes the best fit won’t see your job ad.

That’s why it’s a good idea to work with a recruitment company like NRG Resourcing, who specialises in hiring mortgage brokers. We can help you find the perfect candidates who may not be actively looking but would be the ideal addition to your team.

5. Training

Your team is your most valuable asset.

Regular training ensures that they are up-to-date with the latest financial tools and customer service best practices.

Continuous learning is key to growth. A well-trained team can adapt quickly to industry changes and provide better service to your clients.

Investing in your team’s development not only enhances their skills but also contributes to the long-term success of your brokerage.

By creating a culture of learning, you ensure that your team remains bought in to your company, knowledgeable, motivated, and ready to tackle the challenges of an ever-evolving industry.

6. An Online Presence

Having a strong online presence is essential.

Optimise your website for search engines to increase visibility and ensure it’s mobile-friendly. Engage with clients through social media to build a community and establish your brand as a trusted resource.

Regularly posting informative content on social media and engaging with followers can increase your reach and will attract clients to your company in the long term.

Remember, your content and your brokerage’s brand are one and the same today, so align your brand messaging with everything you post and take care to keep the quality high, so that it is informative and engaging for your brokerage’s followers.

7. A Clear Direction

A clear aim and direction help align your team and attract clients who share your vision.

Define long-term goals and strategic objectives, and ensure they are communicated clearly to all employees.

For instance, if your goal is to become the leading commercial mortgage broker in your area, outline the steps needed to achieve this and keep your team focused on this objective.

Regularly review and adjust your goals to stay on track.

Conclusion

Future-proofing your brokerage is not a luxury—it’s a necessity.

With the high rate of new business failures and the unique vulnerabilities faced by financial services, taking proactive steps to secure your brokerage’s future is crucial.

By incorporating advanced technology, diversifying your services, enhancing customer experience, building a strong and culturally aligned team, investing in continuous training, maintaining a robust online presence, and setting a clear direction for your business, you can navigate uncertainties and set your brokerage on a path to long-term success.

Stay ahead of the curve, and your brokerage will continue to grow and succeed.

If you’re committed to hiring high-quality, behaviourally suited talent, let’s connect and discuss how we can redefine your recruitment process, ensuring each new hire is not just an addition but a lasting asset to your mortgage business.

If you’re seeking a new role, or are searching for new talent, please click on the appropriate link to book a call with me today.

nadia knight

30May

Breaking the Mould in Lending with Asim Shirwani

How can a leader implement adaptability, strategic thinking, and leadership?

This blog focuses on the career and lessons of Asim Shirwani, Chief Commercial Officer at LendHub, sharing his journey through various roles in banking and the valuable lessons he has learned along the way.

Asim’s career offers insights for those looking to understand what it takes to succeed in finance. This post will delve into the milestones, the leading companies he has worked at, the prominent roles he has filled, and the economic struggles he has helped them through.

If you’re aiming to become a leader in lending, this is the place to learn how.

Who is Asim Shirwani?

Asim Shirwani began his finance career at NatWest as a field-based Business Development Manager. Recognised for his skills, Asim was headhunted by the Bank of Scotland during the creation of HBOS. He rose to Area Director, leading a team and managing an academy for graduates aspiring to sales careers.

Asim’s career continued to progress as he joined Barclays, gaining exposure to larger customers and more sophisticated borrowing needs. His time at Barclays coincided with the build-up to the 2008 financial crisis, teaching him invaluable lessons about crisis management and strategic planning.

Seeking a new challenge, Asim joined Metro Bank, known for its customer-centric approach. As Commercial Director, he played a key role in shaping the bank’s real estate team, emphasising innovation and client service. His contributions included developing and launching new finance propositions, and establishing a professional panel for the bank’s real estate team.

Today, Asim is the Chief Commercial Officer at LendHub, where he continues to apply his experience to drive the company’s success. He oversees the revamp of bridging and development finance products, ensuring strategic direction and operational excellence.

5 Key Takeaways for Commercial Brokers

Adaptability is Crucial: Asim’s career demonstrates the importance of being adaptable, especially in times of economic uncertainty and industry changes. Being able to pivot and adjust strategies is essential for long-term success.
Embrace Innovation: The rise of challenger banks like Metro Bank shows how innovation can disrupt traditional banking and create new opportunities. Staying ahead by adopting new technologies and approaches can set you apart from competitors.
Building Strong Teams: Leading teams at HBOS and Metro Bank, Asim highlights the importance of fostering talent and creating supportive environments. A strong, cohesive team is vital for achieving goals and maintaining a competitive edge.
Navigating Economic Crises: The financial crisis of 2008 and the COVID-19 pandemic taught Asim valuable lessons about resilience and strategic thinking during crises. Effective crisis management involves proactive planning and clear communication.
Customer-Centric Approach: Throughout his career, Asim has focused on understanding and meeting customer needs, a crucial factor for success in financial services. Prioritising customer satisfaction helps build long-term loyalty and trust.

For Even More

Insights, giveaways and latest updates follow us on LinkedIn, Facebook,
YouTube and Spotify just search NRG-Resourcing and subscribe or follow to be the first to access.

We are always open to collaborations with NRG Insights, feel free to get in touch on info@nrg-resourcing.co.uk

20May

Gaining Investment and Strategic Growth with Matt Coulson

Have you ever wondered what the right investment could do for your business?

Matt Coulson, co-founder of Heron Financial, joined us to explain how strategic investments and a growth mindset has shaped their success in the industry.

Why This Matters to You

Understanding how to leverage strategic investment and cultivate a forward-thinking business environment is crucial.

This blog explores Matt Coulson’s insights and practical strategies that have driven Heron Financial’s success.

Whether you’re looking to enhance your business model or implement cutting-edge technology, Matt’s journey offers valuable lessons on growth and resilience.

Who is Matt Coulson?

Matt Coulson co-founded Heron Financial in 2011.

His early experiences, especially navigating the challenges of the 2008 financial crisis, provided him with unique insights into the importance of adaptability and customer focus in financial services.

At Heron, Matt has been instrumental in integrating technology into every aspect of the business, ensuring services are both efficient and personalised.

His dedication to fostering talent through apprenticeships and his commitment to a client-centred approach have been key to Heron’s ongoing success and innovation.

5 Key Takeaways to Implement Today

Embrace Technology: Just as Heron Financial has incorporated AI and data analytics, consider how technology can streamline your operations and enhance customer interaction.
Cultivate a Supportive Culture: A competitive yet cooperative workplace fosters not only innovation but also dedication. Building a culture where team members feel valued and motivated is essential.
Focus on Customer Satisfaction: Matt’s emphasis on customer focus has been a cornerstone of Heron’s strategy. Tailoring your services to meet and exceed customer expectations can significantly boost your business reputation and success.
Invest in People: From apprentices to seasoned professionals, investing in your team’s growth and development leads to better service and innovation. Consider how apprenticeships or continuous learning can be part of your business model.
Be Adaptable: The ability to pivot and adapt to market changes is more vital than ever. Take a page from Matt’s book and maintain flexibility in your strategies to meet evolving business and customer needs.

For Even More

Insights, giveaways and latest updates follow us on LinkedIn, Facebook,
YouTube and Spotify just search NRG-Resourcing and subscribe or follow to be the first to access.

We are always open to collaborations with NRG Insights, feel free to get in touch on info@nrg-resourcing.co.uk

13May

The Work Ethic of a Leader with Emma Ross

How can relentless work ethic shape a successful career?

In this episode of NRG Insights, we dive into the world of commercial finance with Emma Ross, the driving force behind Ross Commercial Finance. From her early days at HSBC to leading her own enterprise, Emma’s journey is a masterclass in how hard hard work and passion can overcome challenges and seize opportunities.

In this chat with Marcus Nanson, she shares the crucial lessons she’s learned along the way and her approach to building a successful business.

Who is Emma Ross?

Emma Ross is Managing Director at Ross Commercial Finance, and her career in finance spans over 17 years, beginning at HSBC and transitioning to a specialised focus on commercial finance, which she passionately pursued for a decade.

Her professional journey is marked by significant achievements, including launching Ross Commercial Finance. Outside her professional life, Emma is a dedicated football mum and an avid concert-goer, celebrating her favourite bands like Biffy Clyro.

Her dedication to the industry was recognised when she won the NACFB Rising Star award in 2022.

5 Things Commercial Brokers Can Learn:

Master the Fundamentals: Emma stresses the value of understanding the basics before jumping into more complex deals, providing a solid foundation that can enhance decision-making and client relationships.
Stay Relevant: Transitioning from residential to commercial finance, Emma highlights how flexibility and willingness to learn new skills are essential for staying relevant and competitive in the finance industry.
Building Relationships is Key: At the heart of Emma’s success is her focus on cultivating strong, lasting relationships with clients and stakeholders, proving that trust and personal connection can drive business growth.
Mentorship Matters: Emma discusses the impact of having mentors and being a mentor, underscoring the benefits of gaining wisdom and passing it on to nurture the next generation of finance professionals.
Maintaining Work Ethic: She advocates for a strong work ethic, not just to propel one’s career but also to inspire and set standards within the team, fostering an environment of commitment and success.

For Even More

Insights, giveaways and latest updates follow us on LinkedIn, Facebook,
YouTube and Spotify just search NRG-Resourcing and subscribe or follow to be the first to access.

We are always open to collaborations with NRG Insights, feel free to get in touch on info@nrg-resourcing.co.uk

07May

Inclusivity and Empowerment with Jo Pocklington and Dominique Highfield

How can strong leadership create more inclusivity in lending?

Building a successful career in lending requires more than just financial acumen – it demands resilience, strategic innovation, and a commitment to inclusivity.

This blog offers an exclusive look into the careers of Jo Pocklington and Dominique Highfield, who have both made significant strides in leadership within the financial services sector. Their journeys reveal not only the challenges they’ve overcome but also the strategies that have defined their success.

Who is Jo Pocklington?

Jo Pocklington is the Managing Director at Purplebricks Mortgages, transitioning from an early start in retail management to a pivotal role in the mortgage industry.

At Purplebricks Mortgages, Jo applies her extensive experience to enhance business operations and cultivate a high-performance culture, all while prioritising the customer experience.

Outside of her professional life, Jo is deeply involved in community netball, bringing the same leadership and passion to the sports field.

Who is Dominique Highfield?

Dominique Highfield serves as the Chief Operating Officer at Purplebricks, where her background as a Chartered Accountant has been invaluable in steering the company through significant transitions, including mergers and rebranding efforts.

At Purplebricks, she focuses on improving service delivery through technological integration and operational efficiency.

5 Things Lenders Can Learn from This Episode

Embrace Change: Adaptability in leadership, as demonstrated by both Jo and Dominique, is crucial in navigating the financial services industry’s dynamic nature.
Foster Inclusivity: Creating environments that celebrate diversity and inclusivity can significantly enhance team performance and innovation.
Prioritize Mentorship: Investing in mentorship and development programs is key to nurturing future leaders and ensuring sustained business growth.
Leverage Experience: Utilise past experiences and challenges as learning opportunities to refine strategies and operations.
Balance Professional and Personal Growth: Successful leaders maintain a balance between their professional ambitions and personal life, which contributes to their overall effectiveness and satisfaction.

For Even More

Insights, giveaways and latest updates follow us on LinkedIn, Facebook,
YouTube and Spotify just search NRG-Resourcing and subscribe or follow to be the first to access.

We are always open to collaborations with NRG Insights, feel free to get in touch on info@nrg-resourcing.co.uk

02May

The Battle for Brokers – How Does Your Proposition Stand Up?

Securing top-performing mortgage brokers—those who are not only skilled and driven but also a perfect fit for your company’s culture and philosophy—has become a serious challenge.

As the industry shifts and the economy recovers, the competition has intensified not only for in-house talent but also for self-employed brokers.

This shift means firms must work harder than ever to attract and retain the kind of brokers who close deals and enhance team dynamics.

In this blog, I explore tips and strategies for brokerages to do this.

Understanding the Competitive Landscape

The mortgage industry has weathered significant storms over the past decades, most notably the global economic crash of 2008, which led to a stagnant UK housing market and reduced lending availability.

This downturn forced many brokers to either diversify their services or exit the industry altogether. Those who adapted by focusing on areas like protection sales managed to survive, but not without challenges.

As the market has recovered, the regulatory landscape tightened. The Mortgage Market Review (MMR) and subsequent regulations aimed at preventing another crash have inadvertently thinned the ranks of mortgage brokers further, as many did not meet new compliance standards.

This regulatory squeeze, combined with a revived market, has created a high demand for skilled brokers but a reduced supply.

Today, as the market approaches its pre-2008 levels, the need for experienced mortgage and protection advisers is more pronounced than ever.

Yet, the pool of available talent remains limited, intensifying the battle among firms to attract and secure top talent.

So, how can you attract top talent?

Key Strategies to Attract and Secure Top Talent

Brokerages looking to attract and retain high-performing brokers must consider several factors that can make or break their recruitment efforts.

Here’s what needs attention:

Competitive Financial Incentives

Compensation remains a primary factor for many brokers.

Both base salary and commission structures need to be competitive and appealing to draw in the best.

Given the high stakes, firms must not only match but try to exceed industry standards to lure top talent.

Empowering Self-Employed Brokers

With a growing shift towards hiring self-employed brokers, companies must provide strong incentives for these professionals who typically thrive on independence and higher potential earnings.

However, aligning their success with the company’s goals is crucial to prevent them from feeling disconnected from the firm’s overall mission.

Lead Generation and Operational Support

Providing leads and operational support, such as efficient administrative and marketing resources, can significantly enhance a broker’s effectiveness and job satisfaction.

These tools enable brokers to focus on what they do best—serving clients and closing deals—rather than getting bogged down by procedural tasks.

Flexible Working Conditions

In today’s market, flexibility is a significant draw.

Offering flexible working conditions and remote work options can make a firm much more attractive to brokers who value work-life balance and autonomy.

Training and Career Development

Ongoing training and clear career pathways are essential for retaining ambitious brokers who are keen on advancing their professional skills and status within the industry.

Demonstrating a commitment to development can help firms build loyalty and reduce turnover.

Transparent and Minimal Network Fees

For self-employed brokers, transparency about network fees and other costs is vital.

Clear, upfront communication about these expenses ensures that brokers feel informed and valued from the outset.

Conclusion

In an industry still recovering and evolving after significant upheavals, mortgage firms must do more than ever to attract and retain the best brokers.

By focusing on competitive compensation, robust support systems, flexible work arrangements, and clear career progression opportunities, companies can position themselves as desirable places for top talent.

The battle for brokers is indeed fierce, but with a thoughtful approach to what brokers need and value, your firm can stand out as a top choice in a competitive marketplace.

If you’re seeking a new role, or are searching for new talent, please click on the appropriate link to book a call with me today.

nadia knight

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